Frequently Asked Questions
How fast can you get to me?
Our average response time is under 40 minutes across Nassau County, depending on traffic and your exact location.
Do you work directly with my insurance company?
Yes. We offer direct billing with most major insurers, so in many cases you won't need to pay out of pocket and file for reimbursement yourself.
What forms of payment do you accept?
We accept all major credit cards, debit cards, and cash. Card payment can be taken directly from the driver at the scene.
Can you tow motorcycles or RVs?
Yes, we have equipment specifically for motorcycles and can accommodate most RVs and travel trailers. Let dispatch know the vehicle type when you call so we send the right truck.
Do you offer vehicle storage?
Yes, we have a secure, monitored storage yard for vehicles that can't be taken directly to a repair shop or your home.
What if I'm outside your listed service areas?
Give us a call anyway. We regularly tow outside our core coverage area, especially for long-distance and specialty tows to and from other parts of Long Island and New York City.
Still have a question? Call us anytime.
(631) 846-0580